Channel-specific workflows
Use dedicated approval and provider workflows for email, SMS, social media, and WhatsApp rather than treating every channel the same.
Ministry communication
Church communication software for email, SMS, and WhatsApp
Prepare event announcements, Sunday recaps, cell group updates, volunteer reminders, and WhatsApp campaigns with approval and consent controls.
Coordinate announcements across ministry channels
Require approval before external sending
Use WhatsApp templates for opted-in contacts
Record provider acceptance and delivery failures
Human review
Keep AI-generated copy in draft until an authorized church leader approves the audience, message, and timing.
Reliable records
Distinguish drafts, approvals, queues, provider acceptance, failures, engagement, and conversions.
Frequently asked questions
Can MinistryHarbor send WhatsApp campaigns?
Yes, after Twilio WhatsApp is configured. Campaigns require an approved template, explicit contact opt-in, and administrator approval.
Are messages published automatically?
No. External sending and publishing require human approval.